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To: Florida Coastal Builders,

We would like to thank Mark for all the professional assistance given to us by during the purchase of our new home. Your level of customer service far exceeded our expectations. We are extremely pleased with the home and the ammenities package that was added, all in an excellent location that really fitted our needs. All the things that were discussed concerning our home were handled in a very kind way and this continues to be the case. We would highly recommend FCB and the staff to anyone who would inquire from us.

Sincerely,
Charles & Anne Clark
Zephyrhills, Florida


To: Staff of Florida Coastal Builders,

I would like to thank you for all the help that you gave me when I was purchasing my home. I am very pleased with the end result and words cannot express the gratitude I felt, as you went out of your way to make things run smoothly. To your sales and design consultants, many thanks for their patience, help and consideration for my being alone and helping with making decesions. I would happily recommend your company to anyone if they wanted to know where I purchased my home.

Sincerely,
Catherine Costanza
Sarasota, Florida



To the staff at Florida Coastal Builders,

We are finally settled and mostly unpacked, and we wanted to take a few minutes to thank you, and let you know how much we appreciated the level of service and support we received. It was good fortune that we found FCB last fall. Mark Malanowicz was polite and helpful and was there to assist and answer our questions. We were quite impressed with the quality of the Jacobsen modular home. Mark gave us the confidence that we could reasonably modify an existing floorplan to meet our somewhat unconventional needs. We realized that we would need a large home and Mark worked with us to discuss all our options and offered the level of customization of space and features that we needed.

Throughout the entire process of building our dream home, from finding the right location to the execution of all the various phases of construction, Mark was thoughful and professional every step of the way. We felt as if we were designing and building our home with friends. There were never any of the high-pressure tactics and the staff of FCB were polite, prompt, and ansewered any question we had.

We have been very pleased with the entire process and would be happy to recommend FCB and Jacobsen Homes to anyone.

Sincerely,

Ken and Carol Hoak,
Tampa, Florida



Dear Florida Coastal Builders,
Just a few lines to let you know we cannot find the words to describe how we feel about your company and the service we received. At a time when Henry and myself were so bogged down with health and personal issues, God put us in your path. All we can say is "Praise The Lord"!

FCB
treated us like concerned family members and not like business men trying to make money. You were eager to help with anything we needed, and with a level of respect and consideration that was refreshing. Thanks to you, we are happily moved into our new home and loving it. Our home is beautiful and we couldn't have done it without your help. Thanks again for your patience and all of your helpful expertise. FCB is GREAT!!! Be sure that we will highly recommend your company and Jacobsen Homes to everyone!

We Love You, Thanks Again,
Henry and Angie




Dear Florida Coastal Builders,

I am writing to inform you that I am very satisfied with the Jacobsen Home that I had built by you guys. As you know, I have been in the building business for 27 years and that this would be my first experience purchasing a modular home and there was some concern about the basic construction of this type of home. In my research, I found Jacobsen Modular Homes to be as well constructed as any "new build" homes on site.

I am very pleased with the Florida Coastal Builders, and expecially from Mark Malanowicz for his excelllent support and service from start to finish. We thank you for everything.


Sincerely,
Raymond J. Ploof



Dear Mark,
We want to thank you for your help in getting our new home, designed, ordered, and constructed, exactly right! You were always able to answer our questions, and get things done in a timely manor.

The friendly treatment of customers is a real plus, which we have experienced with all your staff and contractors. We are so happy to be living in this wonderful home.


Sincerely Yours,
James and Beth Smith
Lazy Lagoon
Punta Gorda, Florida


Dear Staff of Florida Coastal Builders,
Our relocation to Florida has been very exciting and full of many good surprises. The biggest job we had to accomplish was, of course, establishing a new household. We had the good fortune to stop at your model center and meet with you to start the process of fulfilling our retirement dreams.

We were very happy to deal with you, and enjoyed your total upbeat personality. No questions went unanswered, no requests were ignored and all the suprises were the pleasant ones with things just happening because you were behind the scenes doing what was required.

It's obvious to us that you have an excellent asscociation with many people that had to interface with each other to get our home completed in a timely fashion and with quality first in mind.

Thank you so much for giving us such courteous service along with your personal touch of friendship and professionalism. We must especially mention our thanks to Mark Malanowicz, who was always there to add his support to our needs and desires. Thanks Mark! We certainly offer our unreserved recommendation, to anyone, to work with your company and the entire team of FCB. Your company phrase has wrung true, you helped us "Build the Home of our Dreams!!

Sincerely,
Ben V. & Isa D. Spinnato


To Mark Malanowicz / Florida Coastal Builders,
Its time to let you know how much we value your consummate professionalism. FCB and Jacobsen Homes is fortunate to have you on board and my husband and I will be eternally grateful for our experience with the purchase of our beautiful new home.

Let's go back to August when went through your model home center as well as some of your competitiors. We chose our model from one on your lot and couldn't be happier. Our daughter had told us immediately that the Jacobsen modular units held up best during Hurricane Charley. It became ovbious to us that some residents of our community who chose other builders have met with various disappointments. We have not!

There were a few minor corrections after our move in and it took only a phone call to FCB to have action taken. You have always made yourself available to us; have returned our phone calls; have stopped by to check on things and in general have been a "take charge guy"!

You visited our community in Port Charlotte and held a couple of seminars explaining everything pertinent to coastal construction and the construction process of a Jacobsen modular home. We believe your presentation and product knowledge were totally responsible for many sales in our community.

We wish you continued success. If you ever need a recommendation from a satisfied customer, we would be happy to advise anyone of our own experience with Florida Coastal Builders and with Mark Malanowicz.


Sincerely,
Anne & Steve Zsiga
Port Charlotte, Florida





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